Shipping policy
SHIPPING POLICY
Please Note:Once an order has been placed, we are unable to modify any details—including the shipping address. Kindly ensure your delivery information is correct before completing your purchase.
🇬🇧 UK Shipping
Free Standard Shipping on all orders of £75 and above
Standard Shipping: £4.95 for orders under £75
Estimated Delivery Time: 4–10 working days (may be longer during peak periods)
🇪🇺 European Union (EU) Shipping
Flat Rate Shipping: £12
Estimated Delivery Time: 5–17 working days
⚠️ Customs, Duties & Taxes:
All import duties, VAT, customs charges, and processing fees are the customer’s responsibility.
We do not ship on a Delivered Duty Paid (DDP) basis to EU countries. Our product prices and shipping fees do not include customs duties, VAT, or import charges.
Any applicable fees must be paid by the customer upon delivery.
🇺🇸 USA Shipping
Small item such as scrunchies or headbands $10
Standard Shipping: $19 USD
Free shipping for orders over $200
postage will be calculated at checkout
Estimated Delivery Time: 5–17 working days
✅ Duties and VAT and processing fees — no additional charges upon delivery.
We ship to the above country on a Delivered Duty Paid (DDP) basis. Your parcel will clear customs without any surprise fees at the door.
🇨🇦 Canada Shipping
Standard Shipping: $30 CAD
Estimated Delivery Time: 5–17 working days
⚠️ Note: Canadian customs may allow shipments with a total value (including goods and shipping) under CAD $20 to enter without duties or taxes. This is a general guideline only — final decisions are made by Canadian customs.
🇸🇬 Singapore shipping
Standard Shipping: 31.5 SGD
Estimated Delivery Time: 5–17 working days
⚠️ Customs & Taxes: Any import duties, taxes, or customs charges upon delivery are the customer’s responsibility.
We do not offer Delivered Duty Paid (DDP) shipping to Singapore.